Olelo loves user feedback and has already incorporated changes, such as displaying caller ID for incoming calls. A FCC study assessed Olelo and found that it had a lower/better Word Error Rate (WER) and caption delay than other providers. Olelo was officially launched in August 2020, and has had over 10,000 installs. In May 2020, MachineGenius became the first “ASR-only” IP CTS provider to be certified by the FCC. The Olelo Captioned Calls app is their only product. Strand and co-founder Tony Garcia (CTO) have deep experience in both large-scale automated speech recognition (ASR) and efficient, scalable mobile app development and delivery. MachineGenius was founded in January 2017 with the express purpose of bringing a modern approach to captioned calls to the Internet Protocol Telephone Service (IP CTS) program. “We think a nice fit for our service, and is a beautiful sounding word, and is also cool because it’s a palindrome,” says Erik Strand, founder and CEO of MachineGenius, the company that developed Olelo. Olelo is the Hawaiian word for “language,” or “to speak.” The newest player on the market is Olelo. Phone captioning apps for people with hearing loss Olelo But now there are phone captioning apps that allow us to make and receive phone calls. We tend to use it for everything except making actual phone calls. Having a smartphone has always been a bit ironic for those of us with hearing loss. A State-by-State Guide for Hearing Aid Insurance.
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